Multi-Modal Logistics Service

In order to provide all-inclusive multi-modal logistics services that deliver excellence, Gati offers a bouquet of technology-enabled services on the foundation of web-based GEMS (Gati Enterprise Management Services). The discerning clientele can log on to the website and track their orders online. A scanned copy of Proof of Delivery (POD) is sent by email to the customers. Regular e-mail updates of consignments are an integral part of providing holistic services to each customer. Five call centers armed with a toll-free number provides assistance at hand 24x7x365 across India. SMS updates on mobile phones further help in staying connected to the customer at all times.